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Websites can of course vary from the simple to the complex.  From the plethora of features available you need to select what is most appropriate for your business and your budget.  While personal consultation is the best way to determine a style of website which best matches your requirements, the following list (in roughly ascending order of complexity) may help stimulate your thoughts about what you would like.  Of course, you don't have to go for everything at once, and for most businesses, a staged implementation is the best approach.
  
Domain registration
If you have not already registered a domain name for your business, this is a good first step to take.  A simple, memorable name makes it much easier to promote your website and for customers to remember your e-mail address. 
The domain name for a website is typically of the form: www.business-name.co.uk or www.business-name.com etc.  The domain name can also be the root for your mailbox addresses of the form: your-name@business-name.co.uk or info@business-name.co.uk. A domain name does not need to cost more than a few tens of pounds for two years' registration.  Early registration can help secure the name of your choice before the cyber-squatters get it!  Internet Insight can help you select and register an appropriate name for your business, or visit www.nominet.org.uk for more information.
If you already have a mailbox account with an Internet Service Provider (ISP), e-mail can be forwarded from your registered domain to your existing mailbox account.  Should you wish to change your ISP (eg. because of poor service) you can change to another and simply update your e-mail forwarding.  That way you can keep the same mailbox address, and do not need to inform all of your e-mail correspondents.
 
Single web page
Once you have registered a domain name, it is a relatively small step to have a single web page which gives basic contact details about your business.  This enables you to start putting your web and e-mail addresses on your next batch of stationery, brochures, visiting cards, with compliments slips etc. and poises you in readiness to extend your website whenever is appropriate.  You may also want to include a form on your web page for visitors to request a copy of your latest brochure.
  
On-line brochure
You may already have a brochure for your business.  The next step may be to put this brochure on-line - either as a series of web pages, or as a document that customers can download and print.  This could be a relatively straightforward task depending on the brochure size, complexity and graphics involved.
A website can potentially extend the life of a brochure by providing time critical information such as: prices, calendar of events, currently available products etc.  In addition, you may be able to avoid wasted brochures (eg. at the end of the year) by reducing the print run, and referring customers to your website for the latest information.
  
On-line ordering
Depending on the products or services you have on offer, the next step may be to provide on-line ordering.  If you have a clientele of regular customers (eg. you are selling wholesale) it may be practicable to link your customer's orders directly into your existing stock control / invoicing process - saving on errors in transcribing and typing orders.
At this level of complexity it is harder to make general comments that are useful.  Internet Insight can assist you by making recommendations based on an analysis of your business processes.
  
Web shop - on-line payment
Full web shops include on-line payment with secure credit card transactions tied to order submission.  There are now a number of web shop software packages available which can be used to build an on-line shop.  They typically range in price from a few hundred to several thousand pounds, and are likely to involve increased rental from your web hosting service to support active pages and security features.  Internet Insight can make recommendations based on detailed analysis of your requirements.
 
  

Page last updated:  
June 22, 2001  

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